How to Request Your Joint Services Transcript (JST)
If you served in the Army, Navy, Marine Corps, or Coast Guard, your military training and experience may be documented in a Joint Services Transcript (JST). When applying to Golden Gate University (GGU), submitting your JST is an important step in the admissions and transfer credit review process.
Here's what you need to know — and how to do it correctly.
What Is a Joint Services Transcript (JST)?
The Joint Services Transcript is an official academic record of your military training, coursework, and occupational experience. It is maintained by the U.S. Department of Defense and may include:
Military occupational specialties (MOS/ratings)
Completed training courses
ACE (American Council on Education) credit recommendations
Exam scores (if applicable)
The JST does not guarantee transfer credit. Colleges and universities, including GGU, evaluate transcripts according to their own academic policies.
If you served in the Air Force, your transcript is requested through the Community College of the Air Force (CCAF), not the JST system.
Why Submit Your JST to GGU?
Submitting your JST allows GGU to review your prior military learning for potential transfer credit consideration. This review may:
Help determine if prior learning aligns with your degree program
Prevent duplication of coursework
Clarify remaining degree requirements
Transfer credit decisions are made by the university in accordance with institutional policy and academic review standards.
If you have questions about how military training may apply to your program, the Diller Center can help you understand the process and connect you with the appropriate admissions or advising contacts.
How to Request Your Joint Services Transcript
Follow these steps to request your JST:
1. Create or Access Your JST Account
Visit the official JST website at https://jst.doded.mil.
Log in using your CAC (Common Access Card) or create a username and password if you are a veteran.
2. Review Your Transcript
Before sending it, review your transcript to ensure your training and occupational history are listed correctly.
3. Select “Official Transcript Request”
Choose the option to send an official transcript electronically.
4. Search for Golden Gate University
Search for Golden Gate University in the school database and select it as the recipient.
5. Confirm and Submit
Submit your request. You should receive confirmation once the transcript has been processed.
There is typically no fee for requesting your JST.
When Should You Send Your JST?
You should request your JST:
After submitting your GGU application
As early as possible in the admissions process
Before your first term begins, if possible
Sending transcripts early helps avoid delays in the evaluation of transfer credit.
What Happens After GGU Receives It?
Once received, GGU will review your JST according to the university transfer credit policies. If credit is awarded, it will be reflected in your academic record.
Processing timelines vary depending on volume and completeness of documentation. If you have questions about your transcript status, you may contact GGU Admissions or your Onboarding Coach.
The Diller Center team is also available to support you throughout this process — from admissions to onboarding — and to ensure you understand next steps.
Additional Tips for Military-Connected Students
Request transcripts from all prior colleges and training institutions.
Keep copies of confirmation emails for your records.
Stay in contact with your admissions counselor.
Use the MyGGU Student Self-Service Portal to track document receipt and next steps.
You Don't Have to Navigate This Alone
Submitting your Joint Services Transcript is one important step toward making the most of your military experience at Golden Gate University. The process is straightforward, and support is available.
Ready to take the next step? Apply to Golden Gate University and submit your Joint Services Transcript today. Connect with the Diller Center team and start your enrollment process with confidence.